SHIPPING & FAQ'S



Out of safety and logistic optimization reasons, we ship from different warehouses from different countries. Therefore please try to choose products/brands accordingly to optimize your shipping costs.

Warehouse 1: All Pharma Grade Products: Only Regular Postal Shipping

Warehouse 2:

Dragon Pharma: Only Regular Postal Shipping Singani Pharma: Only Regular Postal Shipping

Warehouse 3 (Europe): Dragon Pharma (shipped from EU): Only Regular Postal Shipping Stealth Labs (shipped from EU): Only Regular Postal Shipping Maha Pharma (shipped from EU): Only Regular Postal Shipping Magnus Pharma (only EU Domestic) Only Regular Postal Shipping Para Pharma (EU & UK Domestic): Only Regular Postal Shipping

Warehouse 4: (all products are camouflaged by double label) (temporarily not to USA) Lifetech Labs: Only Express Shipping LA Pharma: Only Express Shipping Atlas Pharma: Only Express Shipping British Dispensary: Only Express Shipping


Regular Postal Shipping
Worldwide : 7-31 days (average 10-15 days)
EU Domestic : 3-4 days
UK Domestic: 2-3 days
Price: $25 Express Shipping (EMS, Courier Shipping)
Worldwide: 3-7 days
Price: $59


We ship thousands of our products worldwide each month in a secure way:

- All products are wrapped very discreet and tightly.
- Different package types and varieties are used, we choose the optimal one for your destination.
- The products will be sent in tightly wrapped envelopes, If the package weight is over 250 gr., we use automatically an extra envelope for safe shipping and customs passing.
- Original boxes are used, You have to inform us, if you want different boxes,
- Orders are sent from various warehouses worldwide.

We continously track our sent packages and analyze all different shipping methods and ways. We always provide the safest shipping methods and change them accordingly.


- Regular Postal Shipping : $25 

- Express Shipping (EMS, Courier Shipping) : $59 





For many years we send our products all over the world and we are can insure 95 % delivery rates. 

We continously track our sent packages and analyze all different shipping methods and ways. We always provide the safest shipping methods and change them accordingly.


Shipping by Regular Post WITHOUT Requirement of Signature at Arrival of the package is only possible for these product groups:

All Pharma Grade Products 
Para Pharma 

This is especially needed in some countries for safe passing the customs (Canada, Australia) or in cases when you are not at home to take the package, for example if you are in holiday or not at home in the daytime. You just have to leave a note that you want a "shipment without signature" In case a package without signature is seized, we must get the seizure letter from you, otherwise we can not reship the package.

If your package is sent by Courier / Express Shipping (UPS, TNT, ARAMEX, FEDEX, EMS) then a signature is definately required from you when the package arrives.


Regular Postal Shipping
Worldwide: 7-31 days (average 10-15 days)
EU Domestic : 2-4 days
UK Domestic: 2-3 days

Express Shipping (EMS & Courier UPS, DHL, TNT, ARAMEX, EMS etc.)
Worldwide: 3-7 days



We provide a tracking number with each shipping. All packages have an individual tracking number.

Just for regular shipping without the requirement of signing at arrival of the package, then a tracking number can not be provided.

We receive the tracking numbers between 1-5 days after the package is shipped. After we receive the tracking number we will immediately send it to you and shipment is confirmed. Please have patience to wait some days for the tracking number, especially if your package is sent by Regular Shipping. All is fine.

You can track your tracking number here: https://track.trackingmore.com or here: http://www.17track.net/en

The last status message in the tracker (while the package is in transit) is aways the last status message of the sender country. A new status message will only be added to the tracker, when the package arrived and is processed in the destination country. So please don't feel confused, if you package is already several days in transit, but the tracker still shows a status message form the sender country. That is normal.

We regulary track also the packages we sent out. In general we see from the tracking information, if a problem occured. You also can send us an email, and accordingly we solve the problem:

1) If your order does not come in time, do not hesitate to write to us. We will follow up and check the reason of the delay. If your order exceeds 20 days for Express shipping and 35 days for regular post shipping, we will reship once your order free of charge.

2) If your package is lost or caught by the customs, we can check this from the tracker status info or you send us the seizure letter. In this case we re-ship once the order free of charge. In case a package was sent without need to sign, we can not track the package, then we can reship the package just, if you send us the seizure letter.




Yes, we reship seized packages 100% once free of charge.

In case a package gets seized you need to send us the seizure letter, if the seizure is not clear understandable from the tracking status.

In case a package was sent without need to sign, you must send us the seizure letter, because the package is not trackable. Without seizure letter we can not reship a package that was sent without need for signature.

We do not reship to the following high risk countries: Australia, Canada, Brazil, Singapore and Scandinavian Countries.